Return Policy

At KAAJTAANKA, we strive to provide our customers with the highest quality handmade fabric accessories. However, we understand that sometimes issues may arise with your order. If you receive a damaged product when you open the parcel, we are here to assist you with our product return policy.

When you encounter a damaged product, please take a clear picture of the damaged item along with the packaging it came in. This will help us assess the issue and ensure a smooth return process. You can then send the pictures to our customer care team at [email protected] whatsapp number 03310006115

Once we receive the picture of the damaged product, we will promptly review your case. If the damage is confirmed, we will REPLACE your order with a new one. Our aim is to ensure that you receive the product you ordered in perfect condition.

Please note that it is important to notify us about the damaged product within 7 days of receiving your order. This allows us to address the issue in a timely manner and provide you with a satisfactory solution.

At KAAJTAANKA, we value our customers and their satisfaction is our top priority. We pardon for any inconvenience caused by a damaged product and we appreciate your cooperation in following our return policy.

If you have any further questions or concerns regarding our product return policy, please do not hesitate to contact our customer care team whatsapp 03310006115. We are here to assist you and ensure that you have a positive shopping experience with us.